Systems designed from the inside out, starting with how insurance operations actually function. Our technology supports regulated workflows, controlled data movement, auditable decision paths, and exception‑based processing. Automation is applied deliberately, with human oversight built into the operating model rather than layered on afterwards. All core services are API‑led, enabling controlled integration with insurer, broker, and third‑party environments while preserving data ownership and operational accountability.
Proteus Platform
In‑house Operational Platform
Proteus unifies policy, claims, finance, and communications into a single system of record. The platform supports multiple insurers, schemes, and products concurrently, with configurable rules, workflows, and data models to reflect differing operating and regulatory requirements.
What Proteus Does
Policy and Portfolio Administration
Manages the full policy lifecycle, including endorsements, renewals, cancellations, and large‑scale portfolio transfers. Supports legacy exits and insurer transitions with controlled data migration and audit continuity.
Claims Processing
Workflow‑driven claims handling from FNOL to settlement, with structured decision points, supplier integration, and full case history.
Product Configuration
Modular product setup covering rating logic, wordings, distribution models, and delegated authority parameters—allowing controlled change without vendor dependency.
Financial Operations
Supports bordereaux production, settlements, reconciliation, and insurer reporting through integrated operational finance processes.
Communications and Interaction History
Centralised management of customer and intermediary communications with complete traceability across policy, claims, and finance.
Operational Data and Insight
Provides direct access to live operational data for monitoring performance, governance, and partner reporting, without reliance on offline extracts.
Our Model
Fully self-hosted, on-site AI capabilities, designed specifically for regulated insurance operations. All processing is within Wessex-controlled environments, ensuring operational data never leaves the organisation.
What This Provides
Complete assurance over data ownership, security, and compliance. The benefits of AI without the risks associated with outsourced or black box AI services. No customer, policy, or claims information is shared with external AI providers or used to train third-party models.
What to Expect
Working With Partners
Our technology is designed to support partner operating models, not impose rigid frameworks. We integrate where required, expose data where appropriate, and retain clear operational boundaries to support governance, audit, and regulatory oversight.