"A CULTURE OF CONTINUOUS IMPROVEMENT AND CUSTOMER SERVICE EXCELLENCE IS CORE TO OUR BUSINESS."
J MONKCOM – CHAIRMAN

CAREERS

As a growing business we frequently have opportunities for great people to join our team.  We have an enthusiastic and high performing customer centric culture where individual contributions can make a real difference.  We are very proud of our Investor in People accreditation which we have held since 2003.  Our recruitment is principally through personal referral and we do not accept unsolicited applications directly or through recruitment agents.

Experience

While experience in insurance is beneficial, it is not necessarily essential.  You will need to be a good team player, have a positive can-do attitude, be willing to learn and delight in giving excellent customer service.  Additionally, working in an industry regulated by the Financial Conduct Authority you must be able to demonstrate good ethical standards and share our commitment to good consumer outcomes.

Training and development

We provide comprehensive internal training, have a supportive performance management approach (annual and interim performance appraisals along with annual personal development plans) and offer financially supported study through the Chartered Insurance Institute for staff wishing to obtain formal qualifications.

Benefits

We offer an excellent range of benefits including a non-contributory pension scheme where the company contributes 10% of your salary (you can choose to make your own additional voluntary contributions), company bonus scheme, private medical insurance, death in service life cover, childcare vouchers, interest free public transport loans and a casual dress code when visitors are not present.  We provide annual leave of 22 days rising to 27 (in addition to statutory holidays) and an opportunity to earn a further 8 days in flexi-time with a standard 35 hour week.  Every year we celebrate with a summer party to allow staff and their partners to mix socially and a Christmas party to thank staff for their contributions during the year.
“AS AN INVESTOR IN PEOPLE COMPANY WE RECOGNISE THAT DEVELOPING INDIVIDUAL SKILLS AND KNOWLEDGE IS FUNDAMENTAL TO CREATING A SUCCESSFUL AND SUSTAINABLE BUSINESS.”
G SAMPSON – JOINT MANAGING DIRECTOR